Crisp
Global support from one inbox.
★★★★★ 4.7 2,400 saves Starting price: Free, Pro from $25/mo
Tool information
Crisp chats, calls and KBs with Magic Reply AI for startups.
Founders support globally from one shared inbox.
In-depth review
Global support from one inbox. Crisp competes in the AI Customer Support category, where our editors have reviewed 202 tools so far. It has been bookmarked by 2,400 readers, making it one of the most trusted options in its class. This in-depth review breaks down exactly where Crisp shines, where it falls short, and who should choose it.
In real-world use, Crisp's clearest strengths are Shared inbox; Magic Reply; Startup friendly. These advantages matter most for Chatting globally, Replying with AI, Calling customers, Building KBs — the exact workload Crisp was designed around. Readers who prioritise these qualities consistently rank it among their favourites in AI Customer Support.
No tool is perfect — before you commit, weigh Seat pricing; Chat focus. Crisp pricing starts at Free, Pro from $25/mo. Always confirm the latest plans on the official website, because prices change often. Because you can evaluate the full experience free of charge, Crisp is a low-risk tool to try this week. Crisp earns one of our highest editor scores — an excellent pick for most people working with AI Customer Support.
How Crisp compares
Crisp is rated 4.7 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.
Applicable tasks
Pricing
Crisp pricing starts at Free, Pro from $25/mo. Always confirm the latest plans on the official website, because prices change often.
Frequently asked questions
10 editor-written answers about Crisp.
Is Crisp free?
Yes; Pro starts around $25/mo.
What is Crisp?
Global support from one inbox.
Is Crisp free?
Yes — Crisp offers free access (Free, Pro from $25/mo). Paid plans unlock higher limits and extra features.
How much does Crisp cost?
Crisp pricing starts at Free, Pro from $25/mo. Always confirm the latest plans on the official website, because prices change often.
How do I start using Crisp?
Open the official website with the Visit Tool button on this page, create an account, and follow the onboarding steps. Most people are up and running within minutes.
What can I use Crisp for?
Crisp is commonly used for Chatting globally, Replying with AI, Calling customers, Building KBs.
What are the main advantages of Crisp?
Users most often highlight Shared inbox; Magic Reply; Startup friendly.
Are there any downsides to Crisp?
Keep in mind: Seat pricing; Chat focus. Weigh these against your budget and needs.
Who is Crisp best for?
Crisp suits anyone working with AI Customer Support — from beginners trying AI for the first time to professionals who rely on it every day.
Can I try Crisp before paying?
Yes — you can try Crisp free of charge (Free, Pro from $25/mo) before deciding on a paid plan.
What are good alternatives to Crisp?
Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.
Pros and cons
Crisp earns one of our highest editor scores — an excellent pick for most people working with AI Customer Support.
Crisp is rated 4.7 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI.
Pros
- Shared inbox
- Magic Reply
- Startup friendly
Cons
- Seat pricing
- Chat focus
Reviews
Rating summary
Editor score★★★★★ 4.7/5
Visitor score☆☆☆☆☆ —/5 (0 reviews)
No visitor ratings yet — yours could be the first.
Combined ToolScore4.7/5
ToolScore blends 70% editor score with 30% visitor score once visitors have rated.
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