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Keeping

Tickets without leaving Gmail.

★★★★★ 4.5 900 saves Starting price: Trial, from $9/agent/mo

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Tool information

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Keeping turns Gmail into tickets with statuses, notes and collision alerts.

Founders support from inbox without new tools.

In-depth review

Tickets without leaving Gmail. Keeping competes in the AI Customer Support category, where our editors have reviewed 202 tools so far. It has been bookmarked by 900 readers, making it one of the most trusted options in its class. This in-depth review breaks down exactly where Keeping shines, where it falls short, and who should choose it.

In real-world use, Keeping's clearest strengths are Gmail tickets; Collision alerts; Simple statuses. These advantages matter most for Ticketing Gmail, Avoiding collisions, Adding notes, Tracking statuses — the exact workload Keeping was designed around. Readers who prioritise these qualities consistently rank it among their favourites in AI Customer Support.

No tool is perfect — before you commit, weigh Gmail-only; Ticket volume caps. Keeping pricing starts at Trial, from $9/agent/mo. Always confirm the latest plans on the official website, because prices change often. Because you can evaluate the full experience free of charge, Keeping is a low-risk tool to try this week. Keeping is a solid, well-reviewed choice in AI Customer Support and deserves a place on your shortlist.

How Keeping compares

Keeping is rated 4.5 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.

Pricing

Keeping pricing starts at Trial, from $9/agent/mo. Always confirm the latest plans on the official website, because prices change often.