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Keeping

A helpdesk that lives inside Gmail.

★★★★★ 4.6 800 saves Starting price: $49 one-time

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Tool information

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Keeping turns Gmail into a support helpdesk with shared inboxes and assignments.

Small teams use it to support customers without leaving Gmail.

In-depth review

A helpdesk that lives inside Gmail. Keeping competes in the AI Customer Support category, where our editors have reviewed 202 tools so far. It has been bookmarked by 800 readers, making it one of the most trusted options in its class. This in-depth review breaks down exactly where Keeping shines, where it falls short, and who should choose it.

In real-world use, Keeping's clearest strengths are Helpdesk inside Gmail; Shared assignments; Simple knowledge base. These advantages matter most for Supporting from Gmail, Assigning tickets, Sharing inboxes, Publishing help docs — the exact workload Keeping was designed around. Readers who prioritise these qualities consistently rank it among their favourites in AI Customer Support.

No tool is perfect — before you commit, weigh Gmail-only workflow; Advanced analytics need tiers. Keeping pricing starts at $49 one-time. Always confirm the latest plans on the official website, because prices change often. With no free tier available, compare the alternatives carefully before spending. Keeping is a solid, well-reviewed choice in AI Customer Support and deserves a place on your shortlist.

How Keeping compares

Keeping is rated 4.6 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.

Pricing

Keeping pricing starts at $49 one-time. Always confirm the latest plans on the official website, because prices change often.