LiveChat
Fast website chat with AI Smart Assist
★★★★★ 4.6 3,100 saves Starting price: $20 per agent/month
Tool information
LiveChat pairs fast website chat with AI Smart Assist, canned responses, and 200+ integrations including major helpdesks.
Sales and support teams convert visitors with targeted greetings, transcripts, and post-chat surveys.
In-depth review
Fast website chat with AI Smart Assist LiveChat competes in the AI Customer Support category, where our editors have reviewed 202 tools so far. It has been bookmarked by 3,100 readers, making it one of the most trusted options in its class. This in-depth review breaks down exactly where LiveChat shines, where it falls short, and who should choose it.
In real-world use, LiveChat's clearest strengths are Fast reliable website chat; AI Smart Assist replies; 200+ integrations. These advantages matter most for Chatting with site visitors|Greeting with targeted messages|Assisting replies with AI|Surveying after chats|Integrating with helpdesks — the exact workload LiveChat was designed around. Readers who prioritise these qualities consistently rank it among their favourites in AI Customer Support.
No tool is perfect — before you commit, weigh AI features bundled in pricier tiers; Chat seats add to cost. LiveChat pricing starts at $20 per agent/month. Always confirm the latest plans on the official website, because prices change often. Because you can evaluate the full experience free of charge, LiveChat is a low-risk tool to try this week. LiveChat is a solid, well-reviewed choice in AI Customer Support and deserves a place on your shortlist.
How LiveChat compares
LiveChat is rated 4.6 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.
Applicable tasks
Pricing
LiveChat pricing starts at $20 per agent/month. Always confirm the latest plans on the official website, because prices change often.
Frequently asked questions
10 editor-written answers about LiveChat.
Does LiveChat have a free plan? LiveChat offers a 14-day free trial; paid plans start around $20 per agent per month.
What is LiveChat?
Fast website chat with AI Smart Assist
Is LiveChat free?
Yes — LiveChat offers free access ($20 per agent/month). Paid plans unlock higher limits and extra features.
How much does LiveChat cost?
LiveChat pricing starts at $20 per agent/month. Always confirm the latest plans on the official website, because prices change often.
How do I start using LiveChat?
Open the official website with the Visit Tool button on this page, create an account, and follow the onboarding steps. Most people are up and running within minutes.
What can I use LiveChat for?
LiveChat is commonly used for Chatting with site visitors|Greeting with targeted messages|Assisting replies with AI|Surveying after chats|Integrating with helpdesks.
What are the main advantages of LiveChat?
Users most often highlight Fast reliable website chat; AI Smart Assist replies; 200+ integrations.
Are there any downsides to LiveChat?
Keep in mind: AI features bundled in pricier tiers; Chat seats add to cost. Weigh these against your budget and needs.
Who is LiveChat best for?
LiveChat suits anyone working with AI Customer Support — from beginners trying AI for the first time to professionals who rely on it every day.
Can I try LiveChat before paying?
Yes — you can try LiveChat free of charge ($20 per agent/month) before deciding on a paid plan.
What are good alternatives to LiveChat?
Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.
Pros and cons
LiveChat is a solid, well-reviewed choice in AI Customer Support and deserves a place on your shortlist.
LiveChat is rated 4.6 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI.
Pros
- Fast reliable website chat
- AI Smart Assist replies
- 200+ integrations
Cons
- AI features bundled in pricier tiers
- Chat seats add to cost
Reviews
Rating summary
Editor score★★★★★ 4.6/5
Visitor score☆☆☆☆☆ —/5 (0 reviews)
No visitor ratings yet — yours could be the first.
Combined ToolScore4.6/5
ToolScore blends 70% editor score with 30% visitor score once visitors have rated.
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