LiveChat
Chat that sells while supporting.
★★★★★ 4.6 3,100 saves Starting price: Trial, from $20/agent/mo
Tool information
LiveChat chats, tickets and KBs with Copilot AI summaries and replies.
Ecom teams sell in chat without missing questions.
In-depth review
Chat that sells while supporting. LiveChat competes in the AI Customer Support category, where our editors have reviewed 202 tools so far. It has been bookmarked by 3,100 readers, making it one of the most trusted options in its class. This in-depth review breaks down exactly where LiveChat shines, where it falls short, and who should choose it.
In real-world use, LiveChat's clearest strengths are Fast chat widgets; Copilot AI; Ecom integrations. These advantages matter most for Chatting customers, Summarizing threads, Selling in chat, Ticking cases — the exact workload LiveChat was designed around. Readers who prioritise these qualities consistently rank it among their favourites in AI Customer Support.
No tool is perfect — before you commit, weigh Seat pricing; Add-ons cost. LiveChat pricing starts at Trial, from $20/agent/mo. Always confirm the latest plans on the official website, because prices change often. Because you can evaluate the full experience free of charge, LiveChat is a low-risk tool to try this week. LiveChat is a solid, well-reviewed choice in AI Customer Support and deserves a place on your shortlist.
How LiveChat compares
LiveChat is rated 4.6 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.
Applicable tasks
Pricing
LiveChat pricing starts at Trial, from $20/agent/mo. Always confirm the latest plans on the official website, because prices change often.
Frequently asked questions
10 editor-written answers about LiveChat.
Is LiveChat free?
Trial available; Starter starts around $20/agent/mo.
What is LiveChat?
Chat that sells while supporting.
Is LiveChat free?
Yes — LiveChat offers free access (Trial, from $20/agent/mo). Paid plans unlock higher limits and extra features.
How much does LiveChat cost?
LiveChat pricing starts at Trial, from $20/agent/mo. Always confirm the latest plans on the official website, because prices change often.
How do I start using LiveChat?
Open the official website with the Visit Tool button on this page, create an account, and follow the onboarding steps. Most people are up and running within minutes.
What can I use LiveChat for?
LiveChat is commonly used for Chatting customers, Summarizing threads, Selling in chat, Ticking cases.
What are the main advantages of LiveChat?
Users most often highlight Fast chat widgets; Copilot AI; Ecom integrations.
Are there any downsides to LiveChat?
Keep in mind: Seat pricing; Add-ons cost. Weigh these against your budget and needs.
Who is LiveChat best for?
LiveChat suits anyone working with AI Customer Support — from beginners trying AI for the first time to professionals who rely on it every day.
Can I try LiveChat before paying?
Yes — you can try LiveChat free of charge (Trial, from $20/agent/mo) before deciding on a paid plan.
What are good alternatives to LiveChat?
Popular alternatives include Intercom Fin, Zendesk AI, Freshdesk Freddy AI. Compare their pricing, ratings, and reviews before you decide.
Pros and cons
LiveChat is a solid, well-reviewed choice in AI Customer Support and deserves a place on your shortlist.
LiveChat is rated 4.6 out of 5, above the AI Customer Support category average of 4.5 across 202 rated tools. Its closest alternatives are Intercom Fin, Zendesk AI, Freshdesk Freddy AI.
Pros
- Fast chat widgets
- Copilot AI
- Ecom integrations
Cons
- Seat pricing
- Add-ons cost
Reviews
Rating summary
Editor score★★★★★ 4.6/5
Visitor score☆☆☆☆☆ —/5 (0 reviews)
No visitor ratings yet — yours could be the first.
Combined ToolScore4.6/5
ToolScore blends 70% editor score with 30% visitor score once visitors have rated.
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